Returns Policy & Warranty Info.


Click here for a printable Return Form

If you are not completely satisfied with any item you purchase simply return the unused merchandise within 30 days for exchange or refund. A copy of or reference to your invoice number will expedite processing. If your invoice is amongst the missing just provide enough information so that we can look up your order (name, address phone/email). Don't forget to tell us what you'd like (exchange, refund ...).
Merchandise appearing to be defective may be returned at any time for inspection. Please contact us before returning an item that you believe to be defective, as in some cases it will be to your advantage to send it directly to the manufacturer. Most manufacturers warranty's are for one year against defects in materials and workmanship. If you would like warranty information on a specific product please contact us.
Send to: Akers Ski, Inc.
               51 Akers Way
               PO Box 293
               Andover, ME 04216

Click here for a printable address label that you can tape to your package.



Shipping Information

Skis and Poles are charged a flat $9.95 shipping fee for ground service. All other items qualify for free shipping unless otherwise noted.
Please contact us if you have any questions.

Rates for Orders shipped to USA addresses:
Please note shipping times are delivery estimates for different shipping services and do NOT include processing time for your order. Processing time may be an additional 1 to 3 days

Order Amount:

Ground Delivery

(3-10 Days)

2-Day Air 

(2-3 Days)

Priority Mail

AK, APO, FPO

Under $100

$6.95

Calculated

Calculated

Over $100

FREE

Calculated

Calculated

Orders with Skis or Poles

+$9.95

+$9.95

+$9.95

Overnight delivery is available, please call: 207-392-4582


ALL INTERNATIONAL ORDERS:

Orders to Canada:

Rates vary according to what is ordered, here are some sample rates:

Lightweight items under 1 pound $15.00,  Under 2 lbs $20.00 Larger Items up to 4 pounds (boots) $35.00

Skis and Ski Packages $40 to $60 and may need to be shipped UPS Standard (UPS charges very high customs brokerage fees, beyond our control)

Call or email for an exact quote.


All other Countries (including Australia, Europe and Asia):

Sample rates only, email for and exact quote.

Smaller items and boots $10 to $50

Skis and Ski Packages (must ship via UPS Air, too long for Mail) $200 to $300

Call or email for an exact shipping quote.