Shipping and Return Policy

Returns Policy & Warranty Info.

If you are not completely satisfied with any item you purchase simply return the unused merchandise within 30 days for exchange or refund. A copy of or reference to your invoice number will expedite processing. If your invoice is amongst the missing just provide enough information so that we can look up your order (name, address phone/email). Don't forget to tell us what you'd like (exchange, refund ...).
Merchandise appearing to be defective may be returned at any time for inspection. Please contact us before returning an item that you believe to be defective, as in some cases it will be to your advantage to send it directly to the manufacturer. Most manufacturers warranty's are for one year against defects in materials and workmanship. If you would like warranty information on a specific product please contact us.
Send to: Akers Ski, Inc.
               51 Akers Way
               PO Box 293
               Andover, ME 04216

Click here for a printable address label that you can tape to your package.

Shipping Information

Rates for Orders shipped to USA addresses:

Order Amount:

Ground Delivery

(3-10 Days)

2-Day Air 

(2-3 Days)

Priority Mail


Under $30




$30 to $100




Over $100




Skis, Poles, Roller Skis or Snowshoes (1st pair)

$15.95 Plus $6.00 each additional pair

$39.00 plus $10.00 each additional pair

$24.95 plus $5.00 each additional pair

Complete Ski Packages (1st Package)

$19.95 plus $10.00 each additional package

$69.00 plus $30 each additional package

$34.95 plus $15.00 each additional package

Overnight delivery is available, please call: 207-392-4582


If NOT using Bongo (you do not have to use Bongo) it is best to call your order in so that we may quote your shipping charges. Call 207-392-4582

Orders to Canada:

Rates vary according to what is ordered, here are some sample rates:

Lightweight items under 1 pound $11.00,  Under 2 lbs $16.00 Larger Items up to 4 pounds (boots) $35.00

Skis and Ski Packages $40 to $60 and may need to be shipped UPS Standard (UPS charges very high customs brokerage fees, beyond our control)

Call or email for an exact quote.

All other Countries (including Australia, Europe and Asia):

Sample rates only, email for and exact quote.

Smaller items and boots $10 to $50

Skis and Ski Packages (must ship via UPS Air, too long for Mail) $200 to $300

Call or email for an exact shipping quote.

Other International Option

International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through e-mail. They will be glad to assist you.

Click on the Bongo logo in the corner to get started!